Privacy Policy

CT Caregiver ("we", "us", or "our") operates this employment platform connecting caregivers with healthcare opportunities across Connecticut. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

This Privacy Policy applies to all users of our platform, including job seekers, employers, and visitors. By using our services, you agree to the collection and use of information in accordance with this policy.

2.1 Information from Job Seekers

When you register as a job seeker, we collect:

• Account Information: Email address, password (encrypted), full name, phone number
• Profile Information: Location, profile image, professional summary
• Professional Information: Work experience, education, skills, certifications, languages
• Application Materials: Resume, cover letters, responses to application questions
• Activity Data: Job searches, saved jobs, application history, application status
• Technical Data: IP address, browser type, device information, login timestamps

2.2 Information from Employers

When you register as an employer, we collect:

• Account Information: Email address, password (encrypted), company name
• Company Information: Description, logo, website, contact details, physical address
• Job Postings: Job descriptions, requirements, compensation information, application questions
• Candidate Interactions: Shortlisted candidates, favorited candidates, application reviews
• Verification Data: Email verification status, account status

2.3 Automatically Collected Information

• IP addresses and geolocation data
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referral sources and exit pages
• Device identifiers and mobile network information

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our platform and store certain information. Cookies help us remember your preferences, analyze usage patterns, and improve user experience. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

We use the information we collect for the following purposes:

3.1 Service Provision

• Creating and managing your account
• Facilitating job matching between seekers and employers
• Processing job applications and managing application status
• Enabling communication between job seekers and employers
• Providing notifications about job opportunities, applications, and account activity

3.2 Platform Improvement

• Analyzing usage patterns to improve our services
• Conducting research and analytics to enhance user experience
• Developing new features and functionalities
• Testing and troubleshooting platform issues

3.3 Safety and Security

• Verifying user identities and preventing fraudulent accounts
• Detecting and preventing abuse, spam, and security threats
• Enforcing our Terms and Conditions
• Managing banned users and prohibited email addresses
• Complying with legal obligations and responding to legal requests

3.4 Legal Bases for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: Improving our platform, preventing fraud, ensuring security
• Legal Compliance: Meeting legal and regulatory requirements
• Consent: Where you have provided explicit consent for specific processing activities

4.1 With Employers

When you apply for a job, your profile information, resume, cover letter, and application materials are shared with the prospective employer. Employers can view your full name, contact information, professional background, and any information you choose to include in your application.

4.2 With Job Seekers

Employers' company information, job postings, and contact details are made visible to job seekers browsing opportunities on our platform.

4.3 Service Providers

We may share information with third-party service providers who assist us in:

• Hosting and maintaining our platform infrastructure
• Email delivery and communication services
• Analytics and performance monitoring
• Payment processing (if applicable)
• Customer support services

These service providers are bound by confidentiality agreements and are only permitted to use your information to provide services to us.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.5 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms and Conditions and other agreements
• Protect the rights, property, or safety of CT Caregiver, our users, or the public
• Detect, prevent, or address fraud, security, or technical issues

4.6 No Sale of Personal Information

We do not sell or rent your personal information to third parties for their marketing purposes. We do not share your personal information for cross-context behavioral advertising.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

When you delete your account, we will remove your personal data from our active systems within 30 days. Some information may persist in backup systems for up to 90 days before permanent deletion. We may retain certain information if required by law or for legitimate business purposes such as fraud prevention.

6.1 General Rights (All Users)

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal exceptions)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for consent-based processing

6.2 California Residents (CCPA/CPRA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: What personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of personal information (subject to exceptions)
• Right to Correct: Correct inaccurate personal information
• Right to Opt-Out: Opt-out of the sale or sharing of personal information
• Right to Limit: Limit use and disclosure of sensitive personal information
• Non-Discrimination: You will not be discriminated against for exercising your rights

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

6.3 European Economic Area Residents (GDPR Rights)

If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority
• Right to withdraw consent at any time

6.4 How to Exercise Your Rights

6.5 Verification

To protect your privacy and security, we may request additional information to verify your identity before fulfilling data access, deletion, or correction requests.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption: Passwords are encrypted using industry-standard hashing algorithms
• Secure Transmission: Data transmitted over HTTPS/TLS protocols
• Access Controls: Limited access to personal data based on job function and need-to-know
• Security Monitoring: Regular security audits and vulnerability assessments
• Incident Response: Procedures for detecting and responding to security breaches
• Employee Training: Regular training on data protection best practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.

Our platform is operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

The United States may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.

For transfers from the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data.

9.1 Types of Cookies We Use

9.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies. However, please note that disabling cookies may affect the functionality of our platform and limit your ability to use certain features.

9.3 Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for how to respond to DNT signals. At this time, our platform does not respond to DNT browser signals.

Our platform may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Employer websites, job applications hosted externally, and any third-party services linked from our platform are governed by their own privacy policies.

Our platform is not intended for users under the age of 18 or the age of majority in their jurisdiction, whichever is higher. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from anyone under the age of 18 without verification of parental consent, we will take steps to remove that information from our servers promptly.

We may use automated processes to match job seekers with relevant job opportunities based on profile information, skills, location, and job preferences. These automated processes help improve the relevance of job recommendations.

However, all final employment decisions (hiring, rejection, interviews) are made by employers, not by automated systems. You have the right to request human review of any automated matching or recommendation decisions.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page with an updated "Last Updated" date
• Sending you an email notification to the address associated with your account
• Displaying a prominent notice on our platform

We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy. If you do not agree to the changes, you should discontinue use of our services and may request deletion of your account.

For material changes that significantly affect your rights, we may require your explicit consent before the changes take effect.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 10 business days and will work to resolve any privacy concerns you may have.

Supervisory Authority

If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not adequately addressed your privacy concerns.

This section provides additional information for California residents as required by the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

• Identifiers (name, email, phone, IP address)
• Professional or employment-related information
• Education information
• Internet or network activity information
• Geolocation data
• Audio, electronic, or visual information (profile images)

Business Purposes for Collection

We collect and use personal information for the business purposes described in Section 3 of this Privacy Policy, including providing our employment platform services, improving our platform, and ensuring security.

Sale of Personal Information

We do not sell personal information. We have not sold personal information in the past 12 months and do not have actual knowledge of selling personal information of minors under 16 years of age.

Sharing of Personal Information

We do not share personal information for cross-context behavioral advertising. We share personal information with employers when you apply for jobs, and with service providers as described in Section 4 of this Privacy Policy.

Right to Opt-Out

While we do not sell personal information, you have the right to opt-out of any future sale or sharing of your personal information. You can exercise this right by contacting us at [email protected].

Non-Discrimination

We will not discriminate against you for exercising your CCPA/CPRA rights. We will not deny you services, charge you different prices, provide you with a different level of service quality, or suggest that you will receive a different price or level of service for exercising your privacy rights.