ZELVARANTHOX Money Back Guarantee Policy

At ZELVARANTHOX, we are committed to ensuring that our customers have a satisfactory shopping experience. Your satisfaction is our priority, and we stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee policy outlined below.

Eligibility for Refunds

• Products must be returned within 30 days of the date of receipt.
• Items must be in their original condition, unused, and in the original packaging.
• A valid proof of purchase from ZELVARANTHOX is required.

Non-Refundable Items

• Gift cards
• Downloadable software products
• Personalized or custom-made items

Refund Process

1. Contact our customer service team via email at support@zelvaranthox.com to initiate a return.
2. Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions.
3. Ship the product back to us, including the RMA number and proof of purchase.
4. Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

Refund Timeframe

If approved, refunds will be processed within 7-10 business days and applied to the original method of payment. Please note that it may take additional time for your bank or credit card company to process and post the refund.

Exchange Policy

If you wish to exchange an item, please follow the refund process to return your item and place a new order for the desired product on ZELVARANTHOX.

Contact Us

For any questions regarding our Money Back Guarantee policy, please reach out to our customer service team at support@zelvaranthox.com.

Thank you for choosing ZELVARANTHOX. We value your business and are here to assist you.